Shipping Policy

At designerluxvry, we are dedicated to delivering your luxury items with care and efficiency. Here's our shipping process:

Processing Time: Your order will be processed within 2-4 business days to ensure that your items are meticulously prepared for shipment.

Delivery Time: After processing, your package is expected to arrive within 5-8 business days. While we strive for timely delivery, please be aware that there may be occasional delays due to high order volumes.

Shipping Method: We use USPS GROUND ADVANTAGE for all shipments, which offers a unique tracking code and reliable delivery within the estimated time frame.

Expedited Shipping: For an additional fee of $20, we provide expedited shipping to accommodate your needs for faster delivery.

Return Policy

We understand that sometimes items may not meet your expectations. At designerluxvry, we offer a flexible return policy under certain conditions:

Eligibility for Return: Items may be returned or exchanged if they are in their original, unworn condition. Please note that we do not accept returns or exchanges for items that have been worn or used.

Quality Issues: If you receive a product with a manufacturing defect or if it does not match the description on our website, we will gladly accept a return or exchange. Please contact us at [email protected] within 48 hours of delivery to initiate the return process.

Non-Quality Issues: For items that are not defective and are simply not to your liking, we do not offer returns or exchanges. We encourage you to carefully review product details and choose carefully before making a purchase.

Shipping and Handling: The customer is responsible for the return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item).

Refunds: Once we receive and inspect the returned item, we will process a refund or send a replacement, depending on your preference. Please allow up to 7 business days for the refund to be processed.

Lost or Stolen Packages: We are not responsible for lost, stolen, or undelivered packages. If such an incident occurs, we recommend contacting the shipping carrier to file a missing package claim.

Address Accuracy: It is crucial that you provide an accurate shipping address. designerluxvry is not responsible for any items shipped to an incorrect address.

By placing an order with designerluxvry, you acknowledge and agree to these shipping and return policies. We appreciate your understanding and cooperation.